Terms

Shipping

We offer free shipping to England and Wales on all orders over £120

Otherwise shipping within England and Wales will be a flat rate of £10

Our office is open Monday – Friday from 9am-5pm, excluding public holidays. If you place an order on the weekend or a public holiday, we will process it the next working day. Please take this into account when estimating when your wine will arrive. 

For delivery estimates, please use the below as a guide and if you have any specific questions regarding shipping please don’t hesitate to get in touch by sending us an email at hello@tuttoacasa.wine

Unfortunately we currently cannot ship to Northern Ireland, Europe or the rest of the world. 

London
Next working day if you order before 2pm 

England & Wales
Within 1-3 working days if you order before 12noon 

Scotland
Please get in touch by sending us an email at hello@tuttoacasa.wine as different rates and schedules apply 

Refunds & Returns

If you have received the wrong wine, please get in touch by sending us an email at hello@tuttoacasa.wine and we will arrange a replacement for you. 

Please keep in mind that we cannot accept returns on open bottles. 

We offer a small and carefully selected number of wines from producers we know and trust. We taste the wines regularly and only feature those that we think are drinking well.

The reason we love these wines is because they are often thrillingly unique. They may smell, look and taste like no wine you’ve ever tasted before and as they are alive, a wine may not taste the same every time you open a bottle.

If you have any questions about a particular wine or would like a hand choosing something to suit your taste please don’t hesitate to get in touch before placing your order. We love talking about wine and we will be only too happy to help.